Terms & Conditions

Notice: These Course Terms and Conditions (“Terms”) are a legally binding agreement (“Agreement”). It is your responsibility to carefully read these Terms prior to accessing our website (“Site”) and purchasing any products, programs, e-books or courses (including Virtual, Online and/or In-Person), including but not limited to, The Performance Stretch System (“Course”) or otherwise using any of our content and resources (collectively, the “Services”).

The Course, Site and Services is owned and operated by The Stretch Therapists Inc. a business operating under the laws of the Province of Ontario and federal laws of Canada, where applicable. In these Terms, “we”, “us” and “our” refers to The Stretch Therapists Inc. and the terms “you” or “your” refers to any individual user of our Course and Services.

Acknowledgement and Consent to Terms

These Terms govern and define your use of our Services. You clicking the acknowledgment box and acceptance of these Terms prior to making a purchase of the Course on our Site and continued use of or access to Services affirms your acceptance to our Terms. By continuing to use our Services, you are legally bound to these Terms, our general Site Terms and Conditions and our Privacy Policy whether or not you have read them.  If you do not agree with these Terms, our Site Terms and Conditions or our Privacy Policy, please discontinue use of our Services immediately.

COURSE TERMS

Pre-Course Homework

Prior to beginning the Course, you are expected to watch an introductory video about the benefits of stretching, contraindications, paresthesia, sympathetic nervous system, joint health, range of motion, types of stretching, proprioceptive neuromuscular facilitation, muscle testing and retesting, and up and down regulation of the nervous system. After watching this video, you are required to complete an assessment with a minimum passing grade of 70% in order to continue on to the Course. You have unlimited attempts to pass the assessment.

 

Course Certification

Upon completion of the Course, you must pass 

1. A virtual online exam (online only) to be completed within 6 months of registration, in order to be certified as an assisted stretch therapist. The virtual exam is a live physical assessment hosted on Zoom, whereby you will perform an assessment and random stretches assigned by your examiner, the stretches will be the ones that you have learned during the Course on a client that you provide. You are responsible to explain the nature of the assessment to your client as well as all of the potential risks that come with stretching. You must obtain voluntary consent from your client to participate in the assessment and you may choose to provide your own release and waiver to the client, however we will not be providing you with any legal forms. For clarity, we are in no way responsible and will not be held liable for any injuries or damages that may be caused to you or the client during your assessment. 
2. In-person course evaluation (in-person workshops only) to be completed and must pass the minimum requirements during the final skills test on the last day of the in-person course. If you do not pass the skills test in-person, you will be required to take a virtual exam within 30 days of your in-person course as per the guidelines outlined above. 

Please note, you are solely responsible for obtaining any insurance required and meeting all regulatory obligations, certifications, or further education that may be required in the jurisdiction you reside in. You hereby acknowledge that you are responsible to perform due diligence and ensure that you meet any and all legal, regulatory and professional obligations in the country where you will practice stretch therapy, body work or treatment.

FEES AND REFUNDS

Fees

Fees for our Courses and Services are as listed on our Site or upon signing up for a Course and billed in the local currency of the location of the course or United States Dollars (USD). We reserve the right to change our fees at any time and without notice.

No Refunds

We do not provide refunds for any Course or Services. We may, at our sole discretion, place a Course on hold as determined on a case-by-case basis.

 

No Chargebacks

We use third-party payment processors to collect and process payment for Courses and Services, such as but not limited to, Stripe. You are responsible for reviewing the third-party terms that may be applicable when you make a purchase from us and you expressly acknowledge and agree that our Terms, and specifically our refund policy, supersedes the terms of use and refund policies of any third-party payment processor. You acknowledge and agree that you will be responsible for any fees, including legal fees, incurred by us as a result of recouping any fees owing to us as a result of your initiation of any chargeback. 

INTELLECTUAL PROPERTY AND OWNERSHIP OF RIGHTS

Intellectual Property Rights

All of our intellectual property, including but not limited to images, text, Course materials (including, but not limited to, guidebooks, lessons, plans, workbooks, and worksheets) designs, graphics, videos, stretching videos, e-books, logos, taglines, trademarks, copyrights, and service marks (collectively “Content”) provided on our Site, Courses and all Services are proprietary and owned by us unless attributed otherwise. All of our Content is provided for your personal, non-commercial use only, and may not be copied, distributed, or sold.

Course Use and License

Subject to and in accordance with these Terms and any additional guidelines provided by us, upon purchasing a Course, we grant you a limited, non-transferable, non-assignable, non-exclusive, revocable license (“License”) to make individual use of the Course, including any Course updates. This License provides you the ability to view the Course in accordance with the foregoing License. Specifically, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit or distribute in any manner or by any means (including by email, on any social media platform or other electronic means) any materials or content provided as part of the Course. You may however, from time to time, download and/or print the materials as needed for your personal and individual use only, and provided that you keep intact all copyright and other proprietary notices. You may not assign or transfer your obligations or rights granted under this section to any person at any time. We reserve the right at any time to revoke the License and terminate your access to the Course at any time if we, in our sole discretion, discover or determine that you have violated these Terms. We will make reasonable efforts to notify you of any violation of the Terms and the opportunity to remedy your violation. If, however, you fail to remedy the violation or continue to violate these Terms, we will terminate your access to the Course and you will not be entitled to any refund of fees.

 

Requests to Use Content

If you wish to use, publish or refer to our Content, you must first request permission to do so by emailing us at [email protected]. Permission is not granted until you receive express permission in writing from us and you agree to any terms we outline for use, such as providing obvious credit to us by linking back to our Site or to the social media platform where the Content was originally posted. In no event do you obtain any rights or ownership in Content, or may you claim that it is your own creation.

 

ASSUMPTION OF RISK AND DISCLAIMERS

Acknowledgement and Assumption of Risk

You expressly acknowledge and assume all risk associated with your use of the Course and Services and any subsequent actions you choose to take or not to take, as a result of the information or materials provided to you as part of the Services. Risks include, but are not limited to, financial loss and engaging in physical activity, stretches and exercise that may lead to serious injury and damages. Breath work and movement practices should not be done if you are pregnant without the consultation of a doctor and/or regulated healthcare provider. You expressly acknowledge that the dangers and risks associated with the Services and Courses listed here are not complete. Your voluntary participation in the Services and Courses illustrates your understanding and assumption of all the risks and potential risks of the Services and Courses.

 

Not Personal Medical or Health Advice, No Patient-Client Relationship

While we have backgrounds and certifications in stretch therapy and bodywork, and may work with regulated healthcare providers in providing you resources, you understand and agree that you are not receiving personalized advice as a result of using or purchasing any Services. In no way is the information contained in the Course to be construed as personalized advice or diagnosis, and we confirm we are not acting in our professional capacity or providing our professional services to you personally in any way. It is understood that by purchasing a Course or using any of our Services there is no patient-healthcare provider relationship formed. If you have medical questions related to your personal physical health, mental health and/or overall well-being, you should consult your doctor. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using our Services.

General Disclaimer

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of our Services, including without limitation any liability for any injuries, harm, loss, damage, death, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, financial loss of any kind, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, and whether foreseeable or unforeseeable. We are in no way responsible and will not be held liable for any injuries or damages that may be caused to you or the client that you use to perform stretches on prior to your assessment, during your Course assessment, and to future clients in your own practice.

Warranties and Guarantees Disclaimer

We make no warranties and provide no guarantee of any particular result or outcome as a result of your use of our Course and Services. You agree that all Services are provided “as is” and without warranty of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we expressly disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We may provide testimonials or reference certain outcomes or results, however you understand and acknowledge that we make no guarantee as to the accuracy of any third-party statements or the likelihood of any particular outcome for you as a result of any statements or testimonials contained on our Site, Course or as part of the Services. You understand that the instructors for this course are deemed lead instructors taught by Sarah Mariano herself, that the instructors are as advertised and does not guarantee Sarah Mariano to be present for any live or online workshop events.

Third Party Disclaimer

You acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including you.

Insurance and Regulatory Disclaimer

You are solely responsible for obtaining any insurance required and meeting all regulatory obligations, certifications, or further education that may be required in the jurisdiction you reside in. You hereby acknowledge that you are responsible to perform due diligence and ensure that you meet any and all legal, regulatory and professional obligations in the country where you will practice stretch therapy, body work or treatment.

No Earnings Guarantee

You acknowledge that we make no warranty or guarantee that the Course or Services will lead to any specific earnings, business growth or financial results or that you will experience the same or similar results as others who use the Services and are certified in our Course.

SECURITY AND PRIVACY

Security

When you purchase a Course, you are required to create a username and password to access the Course. It is your responsibility to protect your username and password from theft or any other means of unauthorized use that would violate these Terms. If you become aware that your password has been compromised, or your account has been breached, it is your responsibility to notify us immediately by emailing us at [email protected].

Privacy Policy

We will collect personal information during the Course, including your name, address, email address, phone number, billing information, financial and business information, health information, other personal information (“Personal Information”). By providing any Personal Information to us, you consent and grant us permission to use and store such information in order to facilitate the Services. For more information as to how your Personal Information is collected, stored and processed, please refer to our Privacy Policy.

Use of Third-Party Applications

In order to run our Site and provide our Services, we use Kajabi for delivering the Course, and PayPal and Stripe to collect and process payments for products and our Course, as well as a number of third-party applications in order to host our Site, deliver newsletters and otherwise deliver our Services. When you make a purchase from our Site, or access the Course, you may be subject to additional terms and conditions that apply to your purchase or use of Services. It is your responsibility to review the terms of use for third-party applications and you agree that we will not be liable for any loss, damage or other matters of any sort incurred as a result of your use of third-party applications. If you do not agree with the terms of use for any third-party application used by us, please discontinue use of our Services immediately.

Confidentiality

You acknowledge that We have no duty of confidentiality to you, unless otherwise explicitly stated or as may be mandated by law or fiduciary duty.

INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS

Release, Indemnity and Waiver

You hereby release, indemnify and save harmless The Stretch Therapists Inc., its directors, officers, agents, employees, contractors, volunteers, heirs, executors, administrators, successors, and assigns, as applicable (collectively, “Released Parties”) from any and all liability and damages arising from the Services and Course, including financial damages or personal injuries, however caused, including negligence, during your engagement of our Services and once you’ve completed the Course and begin stretching your own clients. You further agree to forfeit all forms of legal recourse which may be available to you, including but not limited to any form of damages, costs, losses or expenses as a result of the Services. You acknowledge that this release of liability is binding on your heirs, executors and anyone else who may be able to bring a legal action on your behalf in the future. This clause survives the expiration or early termination of this Agreement.

 

Limitation of Liability

We will not be held responsible or liable in any way for the information, products, or materials that you request or receive by using our Services. We do not assume liability for any third-party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of your access to our Course and Services. If for any reason whatsoever we are found liable, damages will be limited to the amount of any fee paid to us by you for the Course, or otherwise limited to the greatest extent permissible by law.

Media Release

You grant to The Stretch Therapists Inc. an irrevocable, worldwide, perpetual and unrestricted right to use any media, such as photographs, video, audio recordings, website design or social media posts, whether captured by you, us or third party in relation to this Agreement and for any lawful purpose, including in its online or printed advertising or marketing materials and on all social media platforms, with or without reference to you and without further notice, grant of permission or right to any financial compensation. 

Termination of Use

If at any time we believe that you have violated these Terms, we reserve the right to immediately terminate your use of our Services and in our sole discretion. This includes revoking access to any Course you purchase, in which case you will not receive any refund of any fee paid.

Full Agreement

Before you register with our Site and purchase any Services, you will be asked to consent to our Site Terms and Privacy Policy, and together with these Terms, this constitutes the full agreement between you and our company relating to the use of the Site and Services.

Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Toronto, Ontario. 

Severability

If any of the provisions of these Terms are found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.

Waiver of Breach

The waiver by us of any breach of these Terms by you will not be taken to be a waiver of any of your future breaches. We reserve the right to exercise or enforce our rights at a later date.

Contact

If you have any questions about these Terms, please contact us by email at [email protected].

Electronic Confirmation of Acceptance

By electronically confirming acknowledgment and acceptance of this Agreement, you confirm that you accept the terms and conditions set out above and that this will constitute a signed and legally binding Agreement.